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Booking Terms And Conditions

The terms and conditions set out below apply to all bookings made through this website or via phone for our hotel.
PRICING

All prices shown online are per room per night (unless otherwise stated).All of our room rates for 2011 are Net prices, therefore an extra 18 % plus the Tourist Tax ( 300 HUF/ person / night ) should be added to the amount .

For the avoidance of doubt, prices do not include any incidental charges, which you may incur during your stay (including, for example, in respect of your use of the hotel's bar and mini-bar facilities and the costs of external telephone calls from your room). Such charges will be payable by you on your departure and, in the event that you fail to pay any such incidental charges, it is a condition of your contract with us that you irrevocably authorise us to debit your credit or debit card (see 'Deposits and Pre-payments' below) for the amount of any shortfall.

The prices shown online are not valid in conjunction with any other offer and, until you have received your confirmation number.

AVAILABILITY

Availability of rooms at the rates shown online may be limited and/or restricted to certain periods.

CHILDREN

Children under the age of 7 can stay free of charge at our hotel, when sharing a room with two paying adults in rooms where an extra bed is available. Children from the ages of 7 to 14 will be charged 50 % of the room rate. Availability of rooms with extra bed is limited as well as the number of baby cribs. We do offer child friendly menus and these are charged as taken.

GUESTS WITH IMPAIRED MOBILITY

The hotel endeavors to offer the same high quality facilities to our less able bodied guests. Where possible, special facilities include wheelchair adapted bathrooms, ramps and lifts in public areas. We also have 2 rooms especially equipped for disabled people. Please check with our hotel if you have any special requirements. We will do our best to accommodate your wishes.

CAR PARKING

The hotel has a deep-level parking lot which can be used by the hotel guests only. For information on charges, please contact the hotel directly.

ARRIVAL AND DEPARTURE

Hotel rooms are available from 2pm on the day of arrival. Rooms must be vacated by 10 a.m. on the day of departure, unless otherwise sanctioned at the discretion of the hotel manager.

HEALTH, LEISURE AND BEAUTY

The hotel offers leisure facilities off site (which are free for guests). Please check the availability and range of facilities at the hotel when placing your booking. A charge will be made for the use of certain facilities such as massages. Your use of such facilities is subject to any particular terms and conditions of the hotel. Age restrictions may apply to certain facilities and details of these are available from the hotel.

DEPOSITS AND PRE-PAYMENTS

Deposits and pre-payments are not required for most of the rates featured online. Payment is taken on arrival or in the event of cancellation otherwise than in accordance with our cancellation terms.In case you make your booking for special periods we require 50 % of the total cost as deposit. The guests need to transfer this amount untill the agreed deadline. Amendments' below for details on cancellations.

BALANCE OF MONIES OUTSTANDING

On arrival you will be asked to settle your account. It is possible to do it by credit or debit card or by cash. We accept all major credit cards, including MasterCard, Visa and American Express. Alternatively, payment can be made by cheque supported by a current cheque guarantee card. We do not accept cheques drawn from an overseas bank account. For any other extra services such as consumption from the mini bar or phone bills you have to pay at the time of the departure.

CANCELLATIONS AND AMENDMENTS

All cancellations must be made in accordance with our cancellation terms.

Cancellations must reach the hotel by 2pm, local time the day prior to arrival.

Where a cancellation is not made in accordance with our cancellation terms, we reserve the right to charge you for the first night's accommodation.

Whilst every effort is made to fulfill any particular requests which you may have in relation to your stay with us, we cannot unfortunately guarantee that we will be able to meet any particular requests which you may make and our failure in this regard will not constitute a breach of contract.

In the unlikely event that we have to change or cancel your reservation, we reserve the right to do so. However, you have the right to:
• accept the changed arrangements as notified; or
• make alternative arrangements with us; or
• cancel your reservation and receive a full refund of any monies which you have paid to us in respect of your reservation (please note that we shall not be liable for any sums which you have paid to any other persons in connection with your reservation).
For the avoidance of doubt, we shall have no further liability to you for any changes to or the cancellation of any online booking.

COMPLAINTS OR COMMENTS

We take our guest satisfaction very seriously. Any complaint or comment regarding a stay at our hotel should be made in the first instance to the hotel's duty manager at the time of your stay so that we can attempt to resolve it immediately.


GENERAL INFORMATION

Although every effort has been made to ensure the accuracy of the information contained online, we cannot accept responsibility for any errors or omissions, and reserve the right to vary, amend, supplement or cancel any of the information or offers featured online at any time.

Subject to the paragraph immediately below, we shall not be liable to you for any loss or damage in circumstances where:
1. there is no breach of a legal duty owed to you by us or by our employees or agents;
2. such loss or damage is not a reasonably foreseeable result of any such breach;
3. any increase in loss or damage resulting from breach by you of any term of our contract;
4. any loss is in excess of three times the fee payable in respect of your stay.
Nothing in these terms and conditions excludes or limits our liability for death or personal injury caused by our negligence or fraudulent misrepresentation.

These terms and conditions shall be governed by English law and the English courts shall have jurisdiction over any matter arising out of or in connection with them.